FAQ
Frequently asked questions
Everything homeowners ask us about permanent LED, Christmas and Diwali lighting. Still curious? Get in touch — we answer within 24 hours.
What is permanent LED exterior lighting?
Permanent LED lighting is a professional-grade lighting system installed once along your home's roofline, soffit, or eaves. Once installed, you control the colours, brightness, and patterns from a smartphone app. No ladders. No seasonal hassle. It stays up year-round.
How long does a permanent LED installation take?
Most homes take 4–8 hours depending on size and complexity. Our professional crew handles everything from start to finish.
Do I need to be home during the installation?
We recommend being home at the start so we can walk through the plan with you, but you don't need to be there the entire time.
What happens if a light stops working?
Our lights are commercial-grade and built to last. If you experience any issues, contact us and we'll arrange a repair visit. Customers on our Annual Maintenance Plan receive priority service.
Do you provide the Christmas lights or do I need to supply them?
We supply everything — commercial-grade, weatherproof lights, clips, timers, and all hardware. You don't need to buy or own a single thing.
When do you install Christmas lights and when do you remove them?
We install from late October through late November. Removal happens in January. Exact dates are confirmed at booking.
When do you install Diwali lights?
We install Diwali lighting in October, approximately 1–2 weeks before Diwali. Removal follows shortly after the festival ends.
How do I get a quote?
Simply fill out our free quote form or book a free consultation on our website. We'll get back to you within 24 hours with a custom quote based on your home size and the service you're interested in.
What areas do you service?
We're based in Oakville and serve the entire Greater Toronto Area — Halton (Burlington, Milton, Halton Hills), Peel (Mississauga, Brampton, Caledon), all of Toronto, York Region (Vaughan, Richmond Hill, Markham, Aurora, Newmarket), Durham Region (Pickering, Ajax, Whitby, Oshawa) and the Hamilton area. See our service areas page for the full list.
How does payment work?
We require a 50% deposit to confirm your booking. The remaining 50% is due upon completion of the installation. We accept e-transfer.
Can I change the colours on my permanent LED lights?
Absolutely. Through the app you can change colours, set schedules, create animations, and adjust brightness anytime you want.
Are your lights safe and weatherproof?
Yes. We only use commercial-grade, weatherproof, UL-listed lighting systems built for Canadian winters — tested to withstand extreme cold, rain, snow, and ice.
Didn't find your answer?
Ask us directly — we respond to every inquiry within 24 hours.